Get in Touch

Have questions, feedback, or suggestions? We'd love to hear from you. Fill out the form below and we'll get back to you as soon as possible.

Call Pakistan Railways

Helpline: 117

Response Time

Within 2-3 business days

Mon - Fri: 9 AM - 6 PM

Important Notice

Train Tracking is an independent app and not affiliated with Pakistan Railways or any government body.

Send us a Message

Reporting an Issue?

Please include: Train number, date & time, device/browser used, and a detailed description of the problem. Screenshots are helpful if applicable!

Contact & Support FAQs

Click on a question to expand the answer

We aim to respond to all inquiries within 24-48 hours on business days (Monday-Friday). For urgent train-related emergencies, please contact Pakistan Railways directly at their helpline 117, as they can provide immediate assistance for operational matters.

We appreciate your help in keeping our data accurate! Please use the contact form above and select 'Train Data Issue' as the subject. Include the train number, the specific incorrect information, and the correct details if you know them. We'll verify and update our database promptly.

Absolutely! We love hearing from our users. Select 'Feature Request' in the contact form and describe your idea in detail. Many of our best features came from user suggestions. While we can't implement every request, we carefully consider all feedback for future updates.

Yes, your privacy is important to us. We only use your contact information to respond to your inquiry. We never share, sell, or use your email for marketing purposes. Your messages are handled confidentially and securely.

TrainTracking.pk is developed and maintained by an independent team of Pakistani developers passionate about improving public transportation accessibility. We are not affiliated with Pakistan Railways or any government organization. Our goal is to make train travel information easily accessible to everyone.

For technical issues, please include: your device type (mobile/desktop), browser name and version, a description of the problem, and screenshots if possible. Select 'Bug Report' in the contact form. This information helps us diagnose and fix issues quickly.